Privacy Policy of Ben Ezer Plantations
1. General
1.1. Ben Ezer Plantations (hereinafter: the “Company”) respects the privacy of its customers, those interested in the Company’s services, and the users of the website it manages and operates at www.benezer.co.il (hereinafter: the “Customers” and the “Website,” respectively). Accordingly, the Company has decided to publish its policy regarding privacy protection and commits to acting in accordance with this policy towards its Customers.
1.2. This Privacy Policy is intended to provide an explanation of the Company’s practices regarding the privacy of the Customers, including the manner in which information provided to it by the Customers on the Website, during the use of the Website, by contacting the Company via email or phone, or collected by it during the use of the Website, its storage, use, and more (hereinafter: the “Privacy Policy” or the “Policy”).
1.3. Be aware that the mere use of the Website, making purchases on it, or providing details to the Company by the means specified above, indicates your full consent to the terms of the Privacy Policy, confirming that you have read and understood the Privacy Policy and that you agree to it unconditionally and without reservation. If you don’t agree to the Policy or any of its terms, you are requested to immediately cease using the Website. It is clarified that if you don’t agree to the use of Cookies, you may place an order by contacting us via email or telephone. Note that even in this case, personal information about you and the shipment recipient will be retained, as detailed in this Policy.
1.4. The Company is entitled to change and/or update the Policy from time to time at its discretion.
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2. Provision of Information and its Use
2.1. During the use of the Website, contacting the Company (via the Website, email, telephone, or any other means), or making purchases, you’ll be asked to provide the Company with details such as name, contact information, address, and similar information about the shipment recipient (“the Information”).
2.2. Be aware that you are not legally obligated to provide any information to the Company, and the provision of such Information is solely dependent on your will and consent. However, refusal to provide the Information may affect our ability to provide you with certain services or the quality of the services we can offer. For example, we won’t be able to contact you, accept your order, or deliver it. Therefore, if you don’t agree to provide the Information as stated, please refrain from using the Website and providing personal information.
2.3. The provision of information about another person, including the shipment recipient, is your sole responsibility. Neither you nor any third party shall have any claim or demand against the Company due to the provision of this information.
2.4. The Information you choose to share with the Company will be stored in its databases, and the Company will be entitled to use it for the purposes detailed below. You can contact the Company, which controls the databases, using the email address detailed in Section 5 below.
2.5. The Information will be used for the purpose of contacting those interested in the Company’s activities and services; sending advertisements as defined in the Communications Law (Bezeq and Broadcasts), 5742-1982; providing services and supplying products; for marketing purposes such as advertising, increasing the customer base, adapting advertisements and “Remarketing”; and for the purpose of managing the Company’s commercial activity and for operational needs.
2.6. You undertake to provide only accurate and complete details (including regarding the shipment recipients). Without derogating from the foregoing, please note that there may be details you are not required to fill in.
2.7. The Company will not transfer the Information to any third parties, except in the cases listed below:
· 2.7.1. In the event of services being performed for the Company by third parties, the necessary Information will be transferred to them for the provision of services and the realization of the purposes of use of the Information as detailed above, upon receiving their commitment to maintain the confidentiality of private information and to use it only for the purpose of providing services to the Company (for example, a company hosting information for the Company, shipping companies in Israel and abroad, a clearing company that will receive your payment methods, a company performing mailing services, and so on);
· 2.7.2. The Company may use the information you shared with it for the purpose of analyzing, understanding, and expanding its customer base. As part of this, the Company may transfer information about you to digital advertising platforms (such as Meta and Google), sometimes through service providers of the Company. Information transferred as stated will be used to create groups of audiences with similar characteristics, to adapt the marketing content presented to you across the web (“Remarketing”), and more. Remarketing will be performed using Cookies only, and the contact details you provide to us won’t be used for Remarketing.
· 2.7.3. If the Company merges with another entity and/or merges its activities into another corporation, the stored Information may be transferred to that corporation, provided that the corporation accepts the Policy;
· 2.7.4. The Company may transfer information of a particular customer or group of customers who committed an illegal act and/or assisted and/or enabled the commission of such an act, in order to file a police complaint, perform an internal check of the circumstances of the act, prevent access to the Website, and take any action to prevent such an act, deal with it, or prevent its recurrence;
· 2.7.5. In accordance with a judicial order or instruction from a competent authority instructing it to provide the Information;
· 2.7.6. In any dispute or legal proceedings, if conducted, in connection with the use of the platforms and/or participation in the activities;
· 2.7.7. In cases where the Company deems it necessary to protect itself, including, but not limited to, its property and/or its rights.
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3. Cookies and Automatic Information Collection During Website Use
3.1. The Website uses “Cookies” for its ongoing and proper operation, including to collect statistical data about the use of the Website, to verify details, to adapt the Website to your personal preferences, to adapt relevant advertisements to you, and for information security purposes.
3.2. If you don’t wish for Cookies to be present, you can cancel them by changing your browser settings (you can use the browser’s help file for this purpose). In addition, you can delete the Cookies on your computer at any time. Please note that disabling Cookies may prevent you from using some of the services and features on the Website or on other websites.
3.3. In addition to the use of Cookies, third-party components such as pixels, Web Beacons, Software Development Kits (SKDs), and the like may also be used. These components usually operate in combination with Cookies (referred to as Third-Party Cookies) that are installed on your system via the browser, similar to the Website’s own Cookies (hereinafter: “Remarketing Tools”).
3.4. These Remarketing Tools monitor your activity on various websites using Cookies and other similar technologies to define, based on your activity patterns, your estimated interests and audience data (age, gender, consumption preferences, etc.). Accordingly, they allow us to present you with personalized content, display personalized advertisements to you, and more, all in accordance with the privacy policy of those third parties. The third parties whose components are embedded on this Website are as follows:
· 3.4.1. Google (link to Privacy Policy). This link will lead to a page for limiting system activity. To understand how Google collects and processes information on the use of sites and applications and to get more information on Google’s user policy and control measures: Information regarding sites and applications on which Google Analytics features are operated. To get more information on Google’s user policy and control measures: Information for visitors to sites and applications on which Google Analytics features are operated.
· 3.4.2. Meta (link to Privacy Policy) – Facebook and Instagram. To understand how Meta collects and processes information on the use of sites and to get more information on Meta’s Pixel: Information on Meta’s Pixel.
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4. Information Security
4.1. In order to protect the Information and minimize the risks of theft, damage, loss, or unauthorized access to the Information, the Company operates up-to-date information security systems and procedures. While these systems and procedures reduce the risks of unauthorized penetration, they don’t provide absolute security.
4.2. Therefore, the Company doesn’t guarantee, and you can’t reasonably expect, that the services and information systems used by the Company will be completely immune to
unauthorized access to the information stored in them. By using the services, you are aware of and agree to these limitations.
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5. Reviewing and Deleting Information
5.1. According to the Privacy Protection Law and the Privacy Protection Regulations (Conditions for Reviewing Information and Rules of Procedure for Appeal on Refusal of Review Request), 5741-1981, every person is entitled to review, by themselves or by a representative who has received written authorization, the information about them held in an information database. A person who has reviewed the information about them and found it to be incorrect, incomplete, unclear, or outdated, may contact the owner of the information database with a request to correct or delete the information.
5.2. If you wish to review the Information, request its correction, or request its deletion, you are invited to contact us, by yourself or through an authorized representative with written authorization, via a written request to the email address: gifts@benezer.co.il.
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6. Disclaimer of Liability
6.1. It is clarified that the provision of the Information and the use of the Website are your sole responsibility. In no event shall the Company and/or anyone acting on its behalf be liable for any damage, of any kind, arising from the provision of the Information. Since the activities take place in an online environment, you hereby declare that you have been informed that although the Company secures the information in its possession, it can’t guarantee absolute immunity from intrusion into the computers or exposure of the information stored in them, and therefore you shall have no claim, suit, or demand against the Company and/or anyone acting on its behalf in this matter for any damage, whether direct or indirect, caused as a result of the exposure of the Information.
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7. Miscellaneous
7.1. This Policy, together with any other agreement/regulations regarding the Company’s services to which you have agreed, exhaust the full agreement between you and the Company and supersede any other agreement. If any provision included in the Policy is determined to be illegal, invalid, or unenforceable by law, then the section or provision determined to be illegal, invalid, or unenforceable shall be severed from the rest of the Policy without affecting the enforceability of all other provisions and sections. The activities on the platforms and everything related and connected to them, including the Policy, shall be governed solely by Israeli law, and the exclusive jurisdiction in all matters related thereto shall be with the competent courts in Tel Aviv.
Last updated date of the Privacy Policy: 22.10.2025.